Shipping policy

Thank you for shopping with Mardo Supply and Co. Please read our shipping information below before placing an order.

Processing time

Orders are processed and prepared for dispatch as quickly as possible. Processing times can vary depending on order volume and product availability.

Delivery times

Estimated delivery time is 9 to 14 days from the time your order is dispatched.

Delivery times are estimates and may vary due to courier delays, customs, peak periods, weather, or other factors outside our control.

Shipping costs

Shipping costs are shown at checkout before you complete your purchase.

Tracking

If tracking is available for your order, you will receive a shipping confirmation email with tracking details once your order has been dispatched.

Address accuracy

Please make sure your shipping address is correct at checkout. If an order is delayed or cannot be delivered due to an incorrect or incomplete address, we may not be able to offer a refund and you may need to cover reshipping costs.

Missing or delayed parcels

If your order has not arrived within 14 days after dispatch, please contact us and we will investigate with the courier and help resolve the issue.